Shipping Policy

Standard Shipping Times

United States: 7–14 business days (depending on the state)
Please note: Orders to Hawaii may take 15–30 business days due to customs.
International Shipping: 7–15 business days

Processing Times

Orders typically take 1–3 business days to process after being placed. Weekends are not considered business days. During peak seasons or high-volume periods, processing may take up to 5 business days.

Tracking Your Order

Once your order ships, you will receive a confirmation email with your tracking number. If you cannot find your tracking number, contact us at [email protected] for assistance.

Unexpected Delays

In rare cases, deliveries may take longer than the standard shipping times due to factors beyond our control, such as customs inspections, holidays, or courier delays. We appreciate your patience and understanding.

Customs & Duties

If you are located outside the USA, in remote EU countries, or on remote EU islands, you may be required to pay customs duties or additional import fees to receive your order. These charges are issued by your government, not by Quasi Face Mask, and must be paid by the customer. Refusing delivery due to these charges will result in your order being destroyed by customs, and no refund will be issued.

Disclaimer

These policies are verified for Quasi Face Mask and may be used to resolve any shipping-related disputes. Please review this policy before placing an order. For further assistance, email us at [email protected].