Shipping policy

Shipping Policy

At Quasi, we are committed to delivering your orders safely and promptly. Please review our shipping details below.

Shipping Timeframes

We process all orders within 1-2 business days. Once shipped, delivery typically takes 7-15 business days, depending on your location and carrier conditions. Please note that these are estimated timeframes, and delays may occur due to unforeseen circumstances.

Shipping Regions

We currently ship to addresses within the United States and selected international destinations. Shipping costs are calculated based on weight, destination, and the shipping method selected during checkout.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package's delivery status with our carrier partners.

Customs and International Delays

For international orders, please be aware that customs clearance may cause additional delays beyond our standard shipping timeframe. Quasi is not responsible for delays caused by customs procedures, tariffs, or local regulatory requirements. Any associated customs fees or taxes are the responsibility of the recipient.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact our support team at supportquasi@gmail.com within 7 days of the expected delivery date with photographic evidence. We will work with the carrier to resolve the issue.

Undeliverable Addresses

If a package cannot be delivered to the provided address, the carrier will attempt redelivery. If the package remains undeliverable, it will be returned to Quasi, and you will be notified to arrange a refund or reshipping.